Free Express Delivery

Your shopping experience now
made better with free shipping
for any orders with a minimum

Easy Tracking

Track your order seamlessly
as it makes its way to you
with up-to-date tracking

Worldwide Shipping

We ship internationally to over
50 countries, now you can shop
with us safely from almost any
part of the world.

Taxes & Duties Covered

Sit back and enjoy even more
savings as all import charges
on your parcels will be borne
100% by us.

Asked Questions

View More FAQs
  1. Go to our official store here.
  2. Add your desired item(s) into the cart.
  3. To view your items, click on the ‘Cart’ icon located at the upper right corner of the page.
  4. Click on ‘Add To Cart’ and your order summary will appear for your review.
  5. At ‘Checkout’, fill in your details and Payment Option (Bank Transfer, Direct Deposit Over ATM Machine/Counter, Credit and Debit Card Payments, PayPal or E-Wallet) then click on ‘Confirm Your Order’ to proceed with the payment.

Successful Orders:

You will receive an Order Acknowledgement email to confirm your order shortly after you have successfully placed your order.

Unsuccessful Orders:

In case your payment is not successful, you will receive a Payment Failure Notification to inform you that your payment has failed and would suggest alternative payment methods that are available.

To track and check the status of your order, please click on ‘Trace Shipment’ attached in the Shipping Notification email.

You may also visit ‘My Account’ and click on ‘Orders’ to check the status.

Please note that you need to be registered and logged into your account to view your online orders. Orders will not appear under 'My Account’ if you checked out as a guest.

All orders are processed on business days: Monday - Friday, excluding Public Holidays.

Orders placed over the weekend will be processed the following working week and may take up to 7 working days to be delivered.

For local shipping, shipping will take approximately:

East Malaysia: 2-14 business days

West Malaysia: 1-7 business days

To get the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in the Shipping Notification email.

*Applies to in-stock items only. Please take note that Pre-order item(s) may take a longer time to receive. The dates provided are estimates and are subject to change.

*We do not take responsibility should the item(s) be delayed beyond our control such as, due to courier service delays, emergency, adverse weather conditions, or other environmental factors.

Once your order has been shipped, you will receive a tracking number via Shipment Notification email. To track and check the status of your order, please click on ‘Trace Shipment’ attached in the Shipping Notification email.

Shop worry-free, while we
take care of the rest!

At Onecare, we aim to provide high quality and well-protected
packing with every order safely delivered right to your doorstep.

Shop Now